Privacy Policy

Overview

Hearthline Studio respects your privacy. This policy explains what information we collect, how we use it, and what rights you have. We keep things straightforward because we believe privacy policies should be readable.

Information We Collect

We collect information in two ways:

Information you provide directly

When you submit a contact form or engage with us as a client, we collect the information you choose to share. This typically includes your name, work email address, company name, and details about your project or inquiry.

Information collected automatically

When you visit our website, our hosting provider may collect standard technical information such as your IP address, browser type, and pages visited. We use this information only to maintain the security and performance of our website. We do not use tracking cookies or third-party advertising networks.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide our design and software development services
• Communicate with you about active projects
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who help us operate our business (such as hosting providers), but only to the extent necessary and under confidentiality obligations. We may also disclose information when required by law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions from prospective clients are retained for up to two years. Client project data is retained for the duration of the engagement plus a reasonable period for support and reference.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. This includes using encrypted connections for data transmission and limiting access to personal information to team members who need it. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us using the details below.

Cookies and Analytics

Our website does not use tracking cookies or third-party analytics services. We may use essential cookies that are necessary for the website to function properly, such as session management. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: